Legal Information

The following information is provided in accordance with the obligations of Quantuma LLP under the Provision of Services Regulations 2009.

Company Name: Quantuma LLP
Legal Status & Form: Limited Liability Partnership registered in England & Wales
Service: Business Advisory & Licensed Insolvency Practitioners
Registered Number: OC379411
Registered Office: 81 Station Road, Marlow, Buckinghamshire SL7 1NS
Telephone Number: 01628 478 100
Email: marlow@quantuma.com
Postal Address: 81 Station Road, Marlow, Buckinghamshire SL7 1NS
VAT Registration Number: 144 2175 34
Details of Public Registers: Details regarding Quantuma LLP may be viewed at www.companieshouse.gov.uk under registration number OC379411 and https://register.fca.org.uk/ under registration number 707283.
Recognised Professional Bodies:     Quantuma LLP’s Licensed Insolvency Practitioners (“IPs”) are registered and licensed by either the Institute of Chartered Accountants in England & Wales (ICAEW) or the Insolvency Practitioners Association (IPA).  A full list of Quantuma LLP’s IPs and their licensing bodies is given below and details of individuals may be viewed at http://www.insolvencydirect.bis.gov.uk/fip1/.
 
Insolvency Practitioner Licensing Body
Andrew Andronikou IPA
Simon Bonney IPA
Sean Bucknall IPA
Brian Burke IPA
Ian Cadlock IPA
Simon Campbell IPA
Richard Easterby * IPA
Andrew Hosking IPA
Carl Jackson ICAEW
Michael Kiely IPA
Jo Leach * IPA
David Meany IPA
Chris Newell IPA
Graham Randall IPA
Maxine Reid ICAEW
Mark Roach IPA
Mark Sands IPA
Nick Simmonds IPA
Andrew Watling ICAEW
Frank Wessely ICAEW
Paul Zalkin ICAEW
* Non appointment taking IPA
 

All IPs are bound by the rules of their licensing body, including any that relate specifically to insolvency. The rules of the professional bodies that license Quantuma LLP’s IPs can be found in relation to the ICAEW and IPA respectively at: 

http://www.icaew.com/en/members/regulations-standards-and-guidance/insolvency/insolvency-regulations-and-guidance and http://www.insolvency-practitioners.org.uk.  

In addition, IPs are bound by the Statements of Insolvency Practice (SIPs), details of which can be found at https://www.r3.org.uk/what-we-do/publications/professional/statements-of-insolvency-practice.

 

All IPs are required to comply with the Insolvency Code of Ethics and a copy of the Code can be found in relation to the ICAEW and the IPA respectively at: 

http://www.icaew.com/en/technical/insolvency/insolvency-regulations-and-standards and

http://www.insolvency-practitioners.org.uk/regulation-and-guidance/ethics-code.

Data Protection: Quantuma LLP is registered with the Information Commissioner as a Data Controller under registration number ZA049269.Individual IP’s Data Controller registrations will be provided upon request.
General Terms & Conditions: These will be found in the Letter of Engagement which will be supplied to clients at the start of any engagement.
Governing Law:     English law shall apply, unless otherwise agreed in writing that another law shall apply, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the services and any matter arising from it.
Professional Indemnity Insurance:     Quantuma LLP’s lead Professional Indemnity Insurers are:

• AVIVA, St Helen’s, 1 Undershaft, London EC3P 3DQ
• HCC International Ins. Co. Plc, HCC Global Financial Products, Fitzwilliam House, 10 St Mary Axe, London EC3A 8BF
• Starr International Limited c/o Lloyd’s Syndicate 1919 CVS, Lloyd’s of London, 1 Lime Street, London EC3M 7HA

The territorial coverage is global.

Quality of Service:

Quantuma LLP places a high priority on the services provided to clients and is keen to ensure that the quality of this is maintained. If at any time you would like to discuss how Quantuma LLP could improve its service, or if you are dissatisfied with the service you are receiving, please contact Frank Wessely, Quality & Risk Partner at Quantuma LLP, 81 Station Road, Marlow, Buckinghamshire SL7 1NS (telephone 01628 478100 or email: marlow@quantuma.com)  in the first instance.


Quantuma LLP take any complaint seriously and will look into any complaint made carefully and promptly. If you are not satisfied with the way your complaint is dealt with, you may wish to take up the matter with the Insolvency Complaints Gateway which is operated by the Insolvency Service.  You can find out more at: https://www.gov.uk/complain-about-insolvency-practitioner.


In relation to work carried out for individuals under Quantuma LLP’s authorisation (FRN 707283) provided by the Financial Conduct Authority, the following additional provisions will apply.


If full resolution of the complaint is not possible within the above timescales, Quantuma LLP will contact the complainant within four weeks either with a resolution or a holding response explaining why it was not possible to resolve the complaint at that time.

Eight weeks after receipt of the complaint, Quantuma LLP must issue:

1.  A resolution; or


2. A holding response which:

  • explains that we are still not in a position to make a full response; and
  • provides the reasons for the delay and the timescale for responding, provides details of referral rights to the Financial Ombudsman Service (FOS) if there is dissatisfaction with the delay

If the complainant is unhappy with Quantuma LLP’s resolution they may be eligible to refer the complaint to the FOS.

There are time limits for referring complaints to the FOS. This must happen within six months of the date of the letter advising the complainant of their options. If that does not happen in time, the FOS will not have Quantuma LLP’s permission to consider the complaint.

Contact details for the FOS are:

The Financial Ombudsman Service (FOS),
Exchange Tower,
London,
E14 9SR

Tel: 0800 023 4567

Email: complaint.info@financial-ombudsman.org.uk

Further information is available on the FOS website: www.fos.org.co.uk