Retail part II: Reinventing the high street and the leisure industry post-pandemic

On Thursday 1st April we hosted the latest webinar in our Building Financial Fortitude series, returning once again to the retail and leisure sectors.

As the face-to-face economy returns in the coming months, our panel of speakers considered what needs to change for brands and businesses in these sectors as we move in to the next new normal and what the high street and leisure industries must do to reinvent themselves to compete with, amongst many things, digital-only operators.

We looked at:

• The potential for repurposing retail and leisure real estate post-pandemic.
• What brands must do as we move out of lockdown to create a competitive bricks-and-mortar business and balance the need to have a digital operation.
• How the pandemic has re-shaped consumer behaviour and what future trends might look like as we learn to live with COVID-19.
• What experiential retail will need to do to re-focus and ensure it is well-differentiated and competitive.