As we approach the end of another year, it presents an opportunity for us to take stock and look back on what we have worked on recently and wonder what new cases we will be working on going forward. The Disputes, Investigations & Valuations team has been fortunate to have worked on a wide range of cases across many different types of disputes. However, there is one case in particular that has had a profound impact on Director, Richard Bates, and here he reflects on the small role he has played in the Post Office Horizon IT scandal.